Telzio Call Analytics
Use the call data to improve your call center performance.
Get an overview of the activity on your phone system. Keep an eye on important statistics on calls and messages
such as wait times, average call duration, missed calls, and overall call volume.
- Monitor activity on your phone numbers and make sure incoming calls are being answered in good time.
- Track marketing campaigns and easily see how different ads are performing.
- Sort by phone numbers and dates, and track how your activity has grown overtime.
- See your most active agents and their call volume.