Free call recording included with your Telzio service.
Easily record calls for departments and users, and manage them all online. There's no limit to the number of recordings you can store, and it's all included.
Telzio enables you to record calls for users, departments, and phone numbers. You can enable call recording on any or all of your calls as part of your Telzio service.
What can I do with call recordings?
- View and download them on anytime from our website.
- Tag and identify them for sales, training, or other purposes.
- Record all calls or instantly start recording on an active call.
Enhance training and quality assurance
Call recordings are useful for sales and support teams to improve their customer service and provide training to new hires. For example, you can enable call recording on all calls to the sales department, and tag specific calls that can serve as a good training example later. You can provide managers with access to collaborate and listen to recordings, which can be accessed anytime on our website.
Frequently Asked Questions
- Does it cost extra to record calls?
- Is there a limit to the number of call recordings I can store in my account?
- How long are call recordings saved?
- How do I start recording during an active call?
- No! Call recording is included as part of your Telzio service, and only counts as regular talk minutes per your plan
- Currently there is no limit to the number of call recordings you can keep in your account.
- Currently call recordings are saved in your account until you cancel your service.
- Depending on type of phone you’re using, you can start call recording with one touch. On our mobile app, you can start recording anytime during a call by pressing the Record button.
Business Phone System Features Overview
- Cloud PBX
- Phone Numbers
- Phones
- Account Management
- Integrations
