Enable Do-Not-Disturb on your Telzio phone
to make yourself unavailable.
Calls will be directed to the next agent in the queue, or to voicemail, depending on your configuration.
With Telzio it's easy for users to manage status
- Sign in and out of queues.
- View the status of all your users at any given time on the Telzio Dashboard.
- Enable DND from their IP phone, the Telzio Mobile App, and on the Telzio Webphone.