Real-time call reporting
on your contact center.
View live call activity on your phone lines and see how your call centers are
holding up. See call statistics as they update in real time, and monitor agents in
Get your data in real time and make informed decisions to run your call center at optimal efficiency. Telzio’s Live Reports is displayed right through your browser, so you can access it from any location. Leverage Telzio’s suite of call center software features to improve on customer service, sales, and support lines.
Live call data on your screen
- Gain insight in how your phone lines are performing in real time.
- Make better decisions to manage customer service and sales processes.
- Observe call volume and make sure peak times are covered.
- Enable agents to work from any location and use Live Reports to monitor their activity.
Telzio is call center software and business phone system in one. You get everything out of the box. Live call reporting, user management, and call routing all managed online.
Live Reports are displayed on the Telzio Dashboard online. Keep a browser open and an eye on your call centers throughout the day.
View call statistics as they update in real time, providing you with valuable insight on how your contact center is performing.