Custom Hold Music and Messages On Hold
Add your own hold music to your business phone system, and create on hold
messages. Enhance the caller experience while delivering information and
announcements.
Hold music retains callers and keeps them on the line longer. With Telzio, you can choose from our selection of music options, or upload your own. Personalize call waiting music for your business to include on hold marketing messages and announcements.
Integrate marketing messages into your hold music
- Upload up to 10 audio files with your own hold music and messages.
- Customize hold music for different extensions.
- Provide callers with useful information and answers to frequently asked questions.
- Keep customers entertained and informed while they wait
Building your Telzio phone system is a visual experience.
Phone menus, also known as auto attendants, are often the first thing callers hear when they dial a company’s main phone number. A phone menu for a typical small business might offer a few options for callers to reach a desired department or person.
A phone menu greeting might sound like: “Thank you for calling our company. Press 1 for sales, press 2 for support, press 3 for more options, or if you know the extension of the person you want to reach, dial it now.”
Callers are automatically routed based on their selection. Phone menus can direct callers to a number of destinations including office phones, cell phones, conference calls, queues, and additional menus.
- Enhance customer service hold times
Telzio’s music on hold service gives you the flexibility to add your own custom music. Upload your own professionally recorded file with custom messages integrated into the music.
Let callers know about new products and services while they wait to be connected, or use it an opportunity to further your marketing efforts.
Frequently Asked Questions
- Does Telzio provide voice talent?
- Does Telzio provide default hold music?
- Yes. You can order custom speaks from Telzio. Contact our sales department for pricing and turnaround time.
- Yes. You can choose from our existing music genres including classical, jazz, rock, lounge, funk, electronic, optimistic, and dubstep.
Business Phone System Features Overview
- Cloud PBX
- Phone Numbers
- Phones
- Account Management
- Integrations
