Setting up a phone system has never been easier.
Easily customize your business phone system features through a beautifully intuitive interface.
Telzio enables you to efficiently route callers 24/7. Effortlessly create phone menus to guide callers appropriately such as to an extension, department, voicemail, or announcement.
What can I do with our Phone Menu Options?
- Automatically route incoming calls anywhere in the world, anytime.
- Offer personalized options for your callers such as by language, department, or location.<
- Record or upload custom greetings and announcements for your callers.
- Create multi-level menus for different departments, offices, teams, etc.
Building your Telzio phone system is a visual experience.
Phone menus, also known as auto attendants, are often the first thing callers hear when they dial a company’s main phone number. A phone menu for a typical small business might offer a few options for callers to reach a desired department or person.
A phone menu greeting might sound like: “Thank you for calling our company. Press 1 for sales, press 2 for support, press 3 for more options, or if you know the extension of the person you want to reach, dial it now.”
Callers are automatically routed based on their selection. Phone menus can direct callers to a number of destinations including office phones, cell phones, conference calls, queues, and additional menus.
Frequently Asked Questions
-
How do I customize the menu
greeting?
-
Do you offer professional
voiceover services?
-
Can I add multiple phone
menus?
-
What’s the difference between
a Phone Menu and an Auto
Attendant?
- You can record a greeting directly through the browser, or upload an audio file.
- Yes! You can order a voiceover recording from our shop.
- Yes! You can add an unlimited number of phone menus as part of your Telzio service. You can add multiple Phone Menus, or sub-menus, to one phone number.
- Phone Menu and Auto Attendant are often used interchangeably. Phone Menus can also be called IVR Menus, Auto-Receptionists, or Digital Receptionists.
- If my internet connection is interrupted, will my Phone Menu be affected?
- No! Even if your internet service is interrupted, calls will still be routed through your phone menu so your business never misses a call.
Business Phone System Features Overview
- Cloud PBX
- Phone Numbers
- Phones
- Account Management
- Integrations
